Catapharma Portal — Privacy Policy
Effective 9 October 2026
Catapharma Chemicals Private Limited ("Catapharma", "we"), Catapharma House, S. No. 28/6/3, Ghadge Nagar, Nashik Road, Nashik, Maharashtra 422101, India, runs the Catapharma Portal (portal.catapharma.com) and the Catapharma Portal Android app. This policy explains what the portal and the app collect and why.
Who can use it
The portal and the app are for Catapharma employees and people the company has given an account to. Accounts are created by Catapharma; the app cannot be used without one.
What we collect
- Your account. Your name, work e-mail, employee code, phone number and role, and the sign-in records needed to keep your account secure (sign-in times, the device and browser used).
- What you put into the portal. The records you create or update as part of your work — for example enquiries, orders, purchase documents, tasks, notes and comments — and, if you use the HR self-service pages, the details you submit about yourself (such as leave requests, tax declarations and bank details for salary).
- Files you choose to share. When you use Share → Catapharma or upload a file, the PDF, photo, spreadsheet or text you picked is sent to the portal and stored against the record you chose. The app reads only the files you share with it. It does not read your other files, photos, call history, messages or location.
- Contact sync (optional). If you turn on contact sync in the app, it adds the customer and vendor contacts your role allows to your phone's Contacts, in a separate "Catapharma" account. Android asks for the Contacts permission for this. The app reads back only the contacts it added, to keep them up to date; it never reads, changes or uploads your own contacts. Turning sync off, removing the account or uninstalling the app removes those contacts.
- Crash reports. If the portal hits an error, a technical report (the page, the error, the browser version) is sent to our own error-tracking server so we can fix it.
What the app does not do
- No advertising and no advertising identifiers.
- No selling or sharing of your data with third parties for their own use.
- No access to your own contacts, call logs, SMS, location, microphone or your photo library. The camera opens only when you choose to take a photo to upload.
Why we use it
To run the portal for Catapharma's business — sales, purchase, inventory, HR, payroll and accounts; to keep accounts secure; and to fix problems.
Who processes it for us
Data is stored on Catapharma's own servers in India. We use service providers who process data only on our instructions: Cloudflare (secure network connection), Microsoft 365 (e-mail sent from the portal) and Anthropic (reading the text of a business card you choose to scan). We do not otherwise disclose your data, except where the law requires it.
Security
All traffic between the app and the portal is encrypted (HTTPS). Access inside the portal is limited by role. Files are stored privately and served only to signed-in users allowed to see them.
How long we keep it
Business records are kept as long as Catapharma's legal, tax and accounting obligations require. Files shared through the app are kept with the record they were attached to. Files waiting in the app before you upload them are deleted from your phone within 24 hours.
Your rights and deleting your account
Under India's Digital Personal Data Protection Act, 2023 you may ask to see, correct or delete your personal data, and withdraw consent where we rely on it.
To delete your account: e-mail [email protected] from your work e-mail, or ask the HR or IT team. We delete or anonymise your account and the personal data tied to it within 30 days, except records we must keep by law (for example payroll, tax and statutory registers) or business records you created as part of your work, which stay with the company with your name kept only where the law requires.
Uninstalling the app removes everything it stored on your phone.
Contact
Questions or complaints: [email protected], or write to the address above.
Changes
We will update this page when the policy changes and show the new effective date.